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ServiceNow CSA Page 2 (Dumps)


Question No:-6

Knowledge Base Search results can be sorted by which of the following? (Choose three.)


  1. Most recent update
  2. Popularity
  3. Relevancy
  4. Manager assignment
  5. Number of views

 








Question No:-7

What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?


  1. RITM (Number)>REQ (Number)>PROCUREMENT (Number)
  2. REQ (Number)>RITM (Number)>PROCUREMENT (Number)
  3. REQ (Number)>RITM (Number)>TASK (Number)
  4. FULFILLMENT (Number)>RITM (Number)>TASK (Number)

 





Question No:-8

Which term refers to application menus and modules which you may want to access quickly and often?


  1. Breadcrumb
  2. Favorite
  3. Tag
  4. Bookmark

 







Question No:-9

What is generated from the Service Catalog once a user places an order for an item or service?


  1. A change request
  2. An Order Guide
  3. A request
  4. An SLA

 









Question No:-10

From the User menu, which actions can a user select? (Choose three.)


  1. Send Notifications
  2. Log Out ServiceNow
  3. Elevate Roles
  4. Impersonate Users
  5. Order from Service Catalog
  6. Approve Records

 





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