ServiceNow CSA Page 2 (Dumps)
Question No:-6
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Knowledge Base Search results can be sorted by which of the following? (Choose three.)
1. Most recent update
2. Popularity
3. Relevancy
4. Manager assignment
5. Number of views
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Question No:-7
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What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?
1. RITM (Number)>REQ (Number)>PROCUREMENT (Number)
2. REQ (Number)>RITM (Number)>PROCUREMENT (Number)
3. REQ (Number)>RITM (Number)>TASK (Number)
4. FULFILLMENT (Number)>RITM (Number)>TASK (Number)
Answer:-3. REQ (Number)>RITM (Number)>TASK (Number)
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Question No:-8
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Which term refers to application menus and modules which you may want to access quickly and often?
1. Breadcrumb
2. Favorite
3. Tag
4. Bookmark
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Question No:-9
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What is generated from the Service Catalog once a user places an order for an item or service?
1. A change request
2. An Order Guide
3. A request
4. An SLA
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Question No:-10
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From the User menu, which actions can a user select? (Choose three.)
1. Send Notifications
2. Log Out ServiceNow
3. Elevate Roles
4. Impersonate Users
5. Order from Service Catalog
6. Approve Records
Answer:-(2), (3) and (4)
Most user choose there answer as given below
(2)(3)(4)(80%)
(10%)
(10%)
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