Question No:-11

Examine the image. You have a cable with a connector of this shape. What type of cable might this be? SELECT TWO.   1. Thunderbolt   2. Mini DisplayPort   3. USB 2.0   4. FireWire800   5. Mini DVI  View Answer Answer:-(1) and (2) Reference:-http://arstechnica.com/apple/2011/02/thunderbolt-smokes-usb-firewire-with-10gbps-throughput/

Question No:-12

Remaining residue from Very High Bond (VHB) adhesive should only be removed with which of the following:   1. VHB solvent   2. Nail polish remover   3. Isopropyl alcohol wipes   4. VHB neutralizer   5. Liquid acid neutralizer  View Answer Answer:-(2) and (3)

Question No:-13

The top case assembly of the MacBook Pro (Retina, 13-inch, Late 2013) includes which of the following parts?   1. Battery, keyboard, microphone, trackpad, and BMU   2. Battery, keyboard, microphone, and trackpad   3. Battery, keyboard, trackpad, and BMU   4. Battery, keyboard, and microphone  View Answer Answer:-2. Battery, keyboard, microphone, and trackpad Reference:-https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Retina+Display+Late+2013+Upper+Case+Replacement/27438

Question No:-14

Which of the following is a valid ESD safety precaution?   1. Always handle logic board by grasping the heat sinks.   2. Do not wear polyester clothing while working on ESD sensitive components   3. You should place ESD-sensitive circuits on top of metal work surfaces.   4. Keep ion generators away from circuit board or assembly containing ESD-sensitive circuits.  View Answer Answer:-2. Do not wear polyester clothing while working on ESD sensitive components Reference:-http://www.peachpit.com/articles/article.aspx?p=760956

Question No:-15

Which of the following desktop Macs supports going into Safe Sleep after four hours of inactivity if the computer is using OS X v10.8.2 or newer?   1. iMac (Late 2011)   2. Mac Pro (Mid 2012)   3. Mac mini (Mid 2011)   4. Mac mini (Late 2012)  View Answer Answer:-4. Mac mini (Late 2012) Reference:-https://support.apple.com/en-us/HT201635

Question No:-16

After replacing a Mac Pro (Late 2013) graphics board or CPU riser card, which of the following utilities should be run?   1. Cooling System Diagnostic (CSD)   2. Cooling Diagnostic (CD)   3. Mac System Diagnostic (MSD)   4. System Diagnostic for Mac Pro (SDMP)  View Answer Answer:-1. Cooling System Diagnostic (CSD)

Question No:-17

What step is required before upgrading the RAM in a Mac Pro (Mid 2012)?   1. Remove the PCI-e fan.   2. Remove the processor tray.   3. Remove the hard drive carriers.   4. Remove the Optical Drive and Carrier.  View Answer Answer:-2. Remove the processor tray. Reference:-https://support.apple.com/en-us/HT4433

Question No:-18

Which section of Apple Service Guide contains a detailed view of all service parts and their part numbers?   1. Part View   2. Exploded View   3. Service Parts Matrix   4. Parts General Information  View Answer Answer:-4. Parts General Information Reference:-http://tim.id.au/laptops/apple/macbook/mbp15_mid09.pdf

Question No:-19

Which of the following utilities helps to diagnose wireless network issues and is only available when running OS X v10.8.4 or later?   1. Network Utility   2. Network Diagnostics   3. Wireless Diagnostics   4. Network Setup Assistant  View Answer 3. Wireless Diagnostics Reference:-https://support.apple.com/en-ap/HT202663

Question No:-20

Which of the following measurements is an example of an appropriate use of a Multimeter when troubleshooting a Mac?   1. Measure logic board battery voltage.   2. Measure amount of ESD voltage in the area.   3. Measure digital signals on the main processor.   4. Measure amount of AC volts going to the hard drive or SSD.  View Answer Answer:-4. Measure amount of AC volts going to the hard drive or SSD. Reference:-http://www.wikihow.com/Use-a-Multimeter